Get Your Computer Fixed Without Leaving Home
Our friendly experts connect to your computer remotely and solve your tech problems while you watch. Safe, fast, and stress-free.
✓ Trusted by hundreds of satisfied customers in PNG and worldwide
How It Works - Simple as 1, 2, 3, 4
No tech knowledge needed. We guide you every step of the way.
Contact Us
Send us a message on WhatsApp or email describing your computer problem. We'll respond quickly and schedule a time that works for you.
Download Simple Software
We'll send you a safe program (like TeamViewer or AnyDesk). Download it and run it—takes just 2 minutes. You'll see a code on your screen to share with us.
We Connect & Fix
Our expert connects to your computer securely. You can watch everything on your screen in real-time. We explain what we're doing as we work.
Problem Solved!
Once fixed, we show you what was done and give you tips to prevent future issues. Then you pay only if you're completely satisfied.
What We Can Fix For You
Common problems we solve every day
Slow Computer
Takes forever to start? Programs freezing? We'll clean up and speed it up.
Virus & Pop-ups
Strange ads or warnings? We'll remove all viruses and malware completely.
Error Messages
Blue screens or confusing errors? We'll diagnose and fix the problem.
Software Installation
Need help installing programs? We'll set everything up correctly for you.
Internet Issues
WiFi not working? Connection slow? We'll check and fix network problems.
Email Problems
Can't access email? Forgot password? We'll help recover and set things up.
Your Safety Is Our Priority
We understand you're trusting us with your computer. Here's how we keep everything safe.
100% Secure Connection
We use bank-level encryption. The same security technology that protects your online banking protects your remote session.
You See Everything
Watch every action we take on your screen in real-time. We never do anything hidden or without your knowledge.
You Stay In Control
You can disconnect anytime by closing the program or unplugging your internet. You have full control throughout the session.
Professional & Respectful
We treat your data with respect. We never access personal files without permission and maintain strict confidentiality.
Our Promise: If we can't fix your problem remotely, we'll tell you honestly—and you won't pay. We only charge for successful solutions.
Common Questions
Everything you need to know before getting started
Yes, absolutely! We use industry-standard remote software (TeamViewer or AnyDesk) with bank-level encryption. You can see everything we do on your screen in real-time. You control when we connect and can disconnect instantly anytime. We never access personal files without your permission. Hundreds of customers in PNG and internationally trust us because we've proven ourselves reliable and respectful.
That's exactly why we're here! We explain everything in simple, plain language—no confusing tech words. We'll guide you step-by-step through downloading the remote software (it's very simple). If you can click a button and read us a number, you can do this. Many of our happiest customers are people who thought they weren't good with computers.
Most common issues like removing viruses or speeding up slow computers take 30 minutes to 1 hour. More complex problems might take 1-2 hours. We'll give you an honest time estimate upfront. If something takes longer than expected, we'll check with you before continuing. We respect your time.
We're always honest with you. If we determine your problem needs physical hardware repair (like a broken screen or hard drive failure), we'll tell you immediately—and you won't pay for the session. We'll explain what needs to happen and can recommend local repair shops if needed. Your satisfaction matters more than making a sale.
Yes! Remote support works even on slower connections. We don't need super-fast internet—just a stable connection. If your connection drops during the session, we simply reconnect and continue where we left off. We've successfully helped many customers in PNG with various internet speeds.
We offer flexible pricing to fit your budget. Quick fixes for single issues are discussed and agreed upon before we start—we'll find a fair price together. For complete system care, we charge $79 USD per session (up to 2 hours). We also offer monthly support plans for businesses and regular users. Contact us to discuss what works best for you.
We make payment easy and flexible. International customers can pay via PayPal. For PNG local customers, we accept BSP mobile banking payments—just message us on WhatsApp and we'll arrange everything. Payment is only required after the work is successfully completed and you're satisfied.
Yes! We support Windows PCs, Mac computers, and most laptops. The process is the same—we just use different remote software for Mac users. We're experienced with all major operating systems and can help regardless of what computer you have.
Ready to Fix Your Computer Today?
Stop struggling with tech problems. Let our friendly experts help you get back to what matters most.
💚 Fast response · Friendly support · Fair pricing · Secure connection